Inspection Policy

Due to the nature of ciciliasaigon's service as a hotel booking platform, customers will use the services at the location provided by us. Customers will directly visit our hotel to check-in. In cases where the room booked by customers does not meet the advertised or described standards on ciciliasaigon.com, customers may request to change to another room.

For any assistance needed, please contact our front desk or call our hotline at +84 28 3822 8989